Terms & Conditions
Please read these terms before booking a reading or purchasing a report.
Astro Life Cycles is operated by Diana Soto and Soto Solutions Network LLC (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of the Astro Life Cycles website, products, reports, consultations, downloads, communications, and related services.
By accessing this website, purchasing products, downloading materials, booking consultations, submitting information, or using any services provided by Astro Life Cycles, Diana Soto, or Soto Solutions Network LLC, you agree to be legally bound by these Terms. If you do not agree, do not use this website, purchase products, book services, or access our materials.
1. Acceptance of Terms
By accessing or using this website or purchasing any product or service, you confirm that:
- You are at least 18 years old, or you are a parent or legal guardian purchasing on behalf of a minor where permitted by these Terms
- You have read, understood, and agree to these Terms
- You agree to be legally bound by these Terms
- Any information you provide is accurate, current, and complete to the best of your knowledge
You will use the website, products, services, and materials only for lawful purposes.
These Terms constitute a binding agreement between you and Soto Solutions Network LLC. Additional written terms displayed at checkout, on invoices, in service descriptions, or in written communications may also apply to specific products or services.
2. Services Provided
Astro Life Cycles may provide astrology-related and creative offerings, including but not limited to:
- Astrology reports
- Astrology consultations
- Interpretive readings
- Digital downloads
- Written materials
- Educational and creative content
- Physical art products and related merchandise
- Articles, recordings, courses, workshops, newsletters, and related communications
Other related services and offerings.
All services and materials are interpretive, symbolic, educational, informational, reflective, creative, and entertainment-based in nature. Services may be modified, paused, discontinued, refused, or replaced at our discretion, subject to applicable law and any written commitments already accepted by us.
3. Astrology Disclaimer
Astrology is an interpretive and symbolic system. It is not a science of guaranteed outcomes, and it should not be treated as a substitute for professional judgment, personal responsibility, or advice from qualified licensed professionals.
No astrology report, consultation, interpretation, written material, website content, article, recording, message, or communication from Diana Soto, Soto Solutions Network LLC, or Astro Life Cycles should be relied upon as fact, certainty, prediction, diagnosis, instruction, or professional advice.
Astrology may invite reflection, insight, and personal meaning. It does not remove your free will, replace your judgment, or guarantee any event, result, relationship outcome, financial outcome, health outcome, business outcome, or life development.
4. No Professional Advice
Astro Life Cycles, Diana Soto, and Soto Solutions Network LLC do not provide:
- Medical advice
- Psychological, psychiatric, or therapeutic counseling
- Legal advice
- Financial, tax, investment, or accounting advice
- Business advisory services
- Health diagnosis, treatment, prevention, or cure
Emergency, crisis, or safety intervention services.
You agree that all medical, psychological, emotional, legal, financial, tax, business, safety, crisis, or other serious matters should be addressed directly with an appropriately qualified licensed professional. If you are experiencing a medical, mental health, safety, or emergency situation, contact emergency services or a qualified professional immediately.
You are solely responsible for your own choices, actions, decisions, interpretations, and outcomes.
5. No Guarantees
We make no guarantees regarding the accuracy, completeness, usefulness, outcome, prediction, interpretation, timing, result, personal relevance, future event, or suitability of any astrology report, consultation, product, service, statement, or material.
You understand and agree that any decision you make based on astrology-related information is made voluntarily and entirely at your own risk. Testimonials, reviews, examples, or client experiences do not guarantee that you will receive the same or similar results.
6. Client Information and Birth Data
Some services require birth date, birth time, birth location, relationship information, life context, or other personal information. You are responsible for providing accurate and complete information. Incorrect or incomplete birth data may affect the content, timing, interpretation, and usefulness of any report or consultation.
We may decline, pause, or revise a service if information is missing, unclear, inconsistent, or outside the scope of what we provide. Birth data and consultation information are handled according to our Privacy Policy and Disclaimer / Privacy & Security Statement.
7. Personal Responsibility and Assumption of Risk
By using this website, purchasing a product, booking a service, receiving a report, or participating in a consultation, you acknowledge and agree that:
- You are responsible for your own decisions
- You will not rely on astrology as a substitute for professional advice
- You assume all risk related to your use or interpretation of any information provided
You release Diana Soto, Soto Solutions Network LLC, Astro Life Cycles, and their representatives from liability arising from your decisions, reliance, interpretation, or use of the services or materials, except where liability cannot legally be waived.
8. Payment Terms
All payments are due at the time of purchase unless otherwise stated in writing. You agree to provide accurate billing, contact, delivery, and service information.
We reserve the right to refuse, cancel, or decline any order, consultation, service, or transaction at our discretion, including in cases of suspected fraud, abuse, technical error, pricing error, inappropriate conduct, chargeback risk, nonpayment, inability to fulfill the requested service, or conduct inconsistent with these Terms.
Payment information may be processed by third-party payment processors. We do not intentionally store full credit card numbers on our own systems unless expressly stated otherwise. Third-party processors are responsible for their own privacy, security, payment-processing, refund, dispute, and chargeback practices.
Prices, descriptions, availability, and delivery timelines may change without notice. We may correct pricing, typographical, technical, or display errors at any time, including after an order is submitted, to the extent permitted by law.
9. Refund, Shipping & Delivery Policy
All purchases are subject to our separate Refund, Shipping & Delivery Policy, which is incorporated into these Terms by reference. By purchasing any product or service, you agree to the Refund, Shipping & Delivery Policy in effect at the time of purchase.
Custom, personalized, digital, interpretive, downloadable, report-based, and consultation-based services may be non-refundable once work has begun, preparation has started, delivery has occurred, access has been provided, or the service has been rendered, except as otherwise required by applicable law or expressly stated in writing.
For physical products, shipping times are estimates only unless expressly guaranteed in writing. We are not responsible for carrier delays, incorrect addresses provided by the customer, customs delays, weather disruptions, lost packages after confirmed delivery, or third-party delivery failures, except where required by law or our written policy.
10. Consultations, Scheduling, Rescheduling, and Recordings
Consultation availability, length, format, and delivery method are subject to scheduling and confirmation. You are responsible for appearing on time and ensuring your phone, internet connection, device, and software work properly.
Rescheduling, late arrival, missed appointment, cancellation, and no-show rules may be described in the service listing, invoice, confirmation email, or Refund, Shipping & Delivery Policy. If no separate written rule is provided, rescheduling is handled at our discretion.
Consultations may not be recorded by you without prior written consent. If we record a consultation, we will disclose that in advance when required. Recordings, notes, summaries, and written materials remain subject to these Terms and our intellectual property rights.
11. Digital Products, Downloads, and Access
Digital files, downloads, reports, course materials, links, and online access are provided for your personal, non-commercial use only. You are responsible for downloading, saving, and backing up any digital materials made available to you.
We do not guarantee that download links, access portals, third-party platforms, or files will remain available indefinitely. We may update, replace, remove, restrict, or discontinue digital access at any time, subject to applicable law and written commitments.
12. Intellectual Property
All content on this website and all materials provided through Astro Life Cycles, Diana Soto, or Soto Solutions Network LLC are protected intellectual property. This includes, without limitation:
- Astrology reports
- Written content and interpretations
- Course, workshop, and educational materials
- Graphics, logos, branding, images, designs, and product descriptions
- Audio and video materials
Website text, downloads, forms, templates, frameworks, and creative or spiritual systems.
Unless otherwise stated in writing, all such materials are the exclusive property of Diana Soto, Soto Solutions Network LLC, and/or Astro Life Cycles, or are used with permission, license, or other lawful basis.
You may not copy, reproduce, republish, sell, distribute, upload, transmit, modify, publicly display, create derivative works from, train artificial intelligence systems on, scrape, harvest, or commercially exploit any content or material without prior written consent.
Purchasing or receiving a report, consultation, download, or product grants you a limited, personal, non-exclusive, non-transferable, revocable, non-commercial license to use the material for your own personal purposes only. No ownership rights are transferred to you.
13. User Content and Submissions
If you submit comments, testimonials, reviews, feedback, messages, questions, images, or other content, you represent that you have the right to submit it and that it does not violate any law or third-party right.
Unless otherwise agreed in writing, you grant us a non-exclusive right to use, reproduce, display, edit, and respond to such submissions for business, service, support, testimonial, marketing, recordkeeping, and operational purposes, subject to our Privacy Policy and applicable law. We will not publicly disclose private birth data or confidential consultation information without consent, except as required by law or needed to provide services.
14. User Conduct
- You agree not to:
- Use the website or services for unlawful, abusive, harmful, fraudulent, or misleading purposes
- Attempt to gain unauthorized access to any website, server, account, system, or data
- Disrupt or interfere with website functionality
- Misrepresent your identity or impersonate another person
- Submit false, misleading, defamatory, infringing, malicious, confidential, private, or unlawful content
- Use the website or services to harass, threaten, abuse, exploit, or harm another person
- Copy, scrape, harvest, reverse engineer, or misuse website content, systems, or user information
- Submit information you do not have the right to provide
Use our materials to create competing products or services without written consent.
Violation of this section may result in refusal of service, cancellation of orders, termination of access, removal of content, blocking of communications, or other appropriate action.
15. Technology Disclaimer
The website, services, and materials are provided “as is” and “as available” without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, or uninterrupted use.
We do not warrant that the website, payment systems, emails, downloads, digital files, scheduling tools, third-party platforms, or other technology will be uninterrupted, error-free, virus-free, secure, current, complete, compatible with your device, or free from technical problems.
- We are not responsible for:
- Website downtime
- Server interruptions
- Payment processor errors
- Email delivery failures
- Internet outages
- Computer viruses or malware
- Data loss
- Failed downloads
- Platform disruptions
- Third-party service failures
- Carrier or shipping delays
Device, browser, software, or user-side technical problems.
You are responsible for using appropriate browser protections, device security, antivirus software, backups, and safeguards when accessing any website or digital material.
16. Privacy and Security
Your use of this website and services is also governed by our Privacy Policy and Disclaimer / Privacy & Security Statement, which are incorporated into these Terms by reference.
We use commercially reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, internet transmission, email communication, payment system, or electronic storage method can be guaranteed to be completely secure.
By using this website or submitting information electronically, you acknowledge and accept this risk.
We do not sell your personal information. We may share limited information only as reasonably necessary with trusted service providers, payment processors, website hosts, email platforms, scheduling tools, analytics providers, legal or accounting professionals, security providers, contractors, or others who assist in operating the business, fulfilling orders, protecting rights, complying with law, preventing fraud, resolving disputes, or providing services.
17. Marketing Communications
If you opt in to receive marketing emails, newsletters, promotions, or updates, you may unsubscribe using the link or instructions provided in those communications. Service, transactional, purchase, consultation, account, legal, security, or administrative communications may still be sent where permitted by law.
You agree not to mark legitimate service communications as spam simply because you no longer wish to receive marketing messages; use the unsubscribe method where available.
18. Third-Party Links and Services
This website may contain links to third-party websites, payment processors, scheduling tools, embedded content, platforms, social media services, analytics services, shipping carriers, or other resources.
We are not responsible for the content, privacy practices, security practices, policies, accuracy, availability, conduct, or performance of any third-party website, platform, processor, or service. Your use of third-party services is at your own risk and may be subject to the third party’s own terms, policies, and practices.
19. Minors
This website and its services are intended for adults age 18 and older. Services for minors may only be requested or purchased by a parent or legal guardian, and the parent or legal guardian is responsible for the minor’s participation and use of any materials.
We do not knowingly collect personal information from children under 13 without appropriate parental or guardian consent. If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete or address that information as required.
20. Limitation of Liability
To the fullest extent permitted by law, Diana Soto, Soto Solutions Network LLC, Astro Life Cycles, and their owners, employees, contractors, representatives, agents, affiliates, successors, and assigns shall not be liable for any direct, indirect, incidental, consequential, special, punitive, exemplary, emotional, financial, personal, business, medical, legal, reputational, data-related, technology-related, or other damages arising out of or related to:
- Your use of this website
- Your purchase or use of any product or service
- Your reliance on any astrology report, consultation, interpretation, content, or material
- Any decision or action taken based on information provided
- Website errors, delays, inaccuracies, interruptions, or omissions
- Payment, email, download, shipping, technology, or third-party service issues
- Any unauthorized access, data loss, or security incident, except where liability cannot legally be limited
Any conduct, communication, action, omission, product, service, or platform of a third party.
This limitation applies whether the alleged liability is based on contract, negligence, tort, strict liability, warranty, statute, equity, or any other legal theory, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, total liability, if any, shall not exceed the amount paid by you for the specific product or service giving rise to the claim. Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
21. Indemnification
You agree to indemnify, defend, and hold harmless Diana Soto, Soto Solutions Network LLC, Astro Life Cycles, and their owners, employees, contractors, representatives, agents, affiliates, successors, and assigns from and against any claims, losses, liabilities, damages, costs, or expenses, including reasonable attorney’s fees, arising out of or related to:
- Your use or misuse of the website, products, services, reports, consultations, or materials
- Your violation of these Terms
- Your violation of any law or third-party right
- Information you submit or provide
- Decisions made based on astrology services or materials
- Any claim arising from your reliance on, interpretation of, or actions taken in response to information provided
Your user content, testimonials, comments, reviews, messages, or submissions.
22. Refusal or Termination of Service
We reserve the right to refuse service, cancel orders, terminate access, decline consultations, remove content, block communications, or discontinue communication at our discretion, including where conduct is abusive, inappropriate, fraudulent, unlawful, threatening, harassing, unsafe, defamatory, exploitative, disruptive, or inconsistent with these Terms.
Termination or refusal of service does not waive any amounts owed, intellectual property restrictions, confidentiality obligations, limitation of liability, indemnification, dispute resolution obligations, or other provisions intended to survive termination.
23. Force Majeure
The Company shall not be liable for failure or delay in performance due to events beyond reasonable control, including but not limited to:
- Natural disasters
- Severe weather
- Government action
- War, terrorism, civil unrest, or emergency conditions
- Labor disruptions
- Carrier disruptions
- Internet or utility outages
- Technology failures
- Illness, incapacity, or emergency
- Platform, supplier, or third-party service interruptions
Payment processor, bank, or shipping disruptions.
24. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles, unless another jurisdiction’s law is legally required to apply.
Subject to the arbitration provision below, any court proceeding permitted under these Terms shall be brought in the state or federal courts located in Florida, and you consent to personal jurisdiction and venue in those courts to the fullest extent permitted by law.
25. Dispute Resolution, Arbitration, Class Action Waiver, and Jury Trial Waiver
Before filing any claim, you agree to first attempt to resolve any dispute through good-faith written communication with the Company. You must send a written notice describing the dispute, the relief requested, and your contact information to customercare@astrolifecycles.com. The parties will attempt in good faith to resolve the dispute informally for at least 30 days, unless immediate legal action is necessary to protect intellectual property, confidential information, safety, or legal rights.
If the dispute cannot be resolved informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms, the website, products, services, consultations, reports, purchases, payments, communications, or your relationship with the Company shall be resolved by binding arbitration in the State of Florida, to the fullest extent permitted by law.
You agree to waive any right to a jury trial. You agree that any dispute must be brought only in your individual capacity and not as a plaintiff, class member, or representative in any class action, collective action, private attorney general action, or other representative proceeding.
Nothing in this section is intended to prevent either party from seeking temporary, preliminary, or permanent injunctive relief in a court of competent jurisdiction where necessary to protect intellectual property, confidential information, security, privacy, or legal rights. Nothing in these Terms limits any non-waivable consumer rights that may apply under applicable law.
26. Time Limit for Claims
To the fullest extent permitted by law, any claim or dispute arising out of or related to these Terms, the website, products, services, consultations, reports, purchases, payments, or communications must be brought within one year after the claim arose, unless a longer period is required by applicable law. Claims filed after that period are permanently barred to the fullest extent permitted by law.
27. Severability
If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified or interpreted to the minimum extent necessary to make it enforceable, if permitted by law. If modification is not permitted, the invalid or unenforceable provision shall be severed and the remaining Terms shall continue in effect.
28. No Waiver
Failure by the Company to enforce any provision of these Terms shall not be considered a waiver of any right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.
29. Assignment
You may not assign, transfer, delegate, or sublicense your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, in connection with a business transfer, reorganization, merger, sale, change in ownership, or operational change, subject to applicable law.
30. Entire Agreement
These Terms, together with the Privacy Policy, Disclaimer / Privacy & Security Statement, Refund, Shipping & Delivery Policy, any checkout notices, service descriptions, invoices, written service terms, and any written terms accepted by the Company, constitute the entire agreement between you and Soto Solutions Network LLC regarding your use of the website, products, and services.
If there is a conflict between these Terms and specific written terms provided for a particular service or purchase, the more specific written terms will control for that service or purchase, unless otherwise stated.
31. Changes to Terms
We reserve the right to update these Terms at any time. Updated Terms will be posted on this website with a revised effective date or last updated date. Continued use of the website, products, services, or materials after changes are posted constitutes acceptance of the updated Terms.
For purchases already completed, the Terms in effect at the time of purchase generally apply to that purchase, unless changes are required by law, relate to ongoing access or use, or are expressly accepted by you.
32. Contact
- For questions about these Terms, contact: